Shipping/Insurance

Shipment:
We ship with MyParcel.nl on Monday or Tuesday
You can always track your package with a track trace code.
We use the conditions of MyParcel.nl
See: MyParcel.nl conditions
MyParcel.nl cooperates with the international abroad
carriers operating in that country.

We apply the following rates for packaging and shipping in 2024:
 
  0 -2 kg 2- 5 kg 5-10 kg 10-20 kg 20-30 kg
zone 1 € 8,50 € 8,50 € 8,50 € 8,50 € 8,50
zone 2 € 15,00 € 15,00 € 15,00 € 15,00 € 15,00
zone 3 € 21,00 € 21,50 € 24,00 € 29,00 € 53,00
zone 4 € 26,00 € 34,00 € 42,00 € 63,00 € 105,00
zone 5 € 32,00 € 49,00 € 86,00 € 150,00 € 260,00

Zone 1
The Netherlands.

Zone 2
Belgium, Germany

Zone 3
Denmark, France, Italy, Luxembourg, Austria, Spain,

Zone 4
Andorra, Bosnia-Hercegovina, Bulgaria, Canary Islands,
Cyprus, Estonia, Estland, Faroe Islands, Finland, Gibraltar,
Greece, Greenland, Hungary, Ireland, Iceland, the Channel Islands,
Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Macedonia,
Malta, Moldova, Montenegro, Norway, Ukraine, Poland,
Portugal, Romania, San Marino, Serbia, Slovenia, Slovakia,
Czech Republic, Turkey, United Kingdom, Vatican City, Belarus, Sweden, Switzerland

Zone 5
All other countries

Shipping times:
Zone 1: 1 to 2 business days
Zone 2: 1 to 3 business days
Zone 3: 4 to 8 business days
Zone 4: 6 to 12 business days
Zone 5: 7 to 12 business days

Due to delays at customs, your package can be on the road longer.
We are not liable for costs of import duties

Insurance:
We only ship insured.
If your order is not been received after the specified time or is
damaged during transport you can contact us via
DutchArtPottery contact
We will for loss, theft and damage during transport repay the
damage of your order.
In case of loss, theft or damage during transport, we will reimburse
the damage suffered from your order.